Signing in
Use the same username and password that you use for SwimClub Manager. Passwords are case-sensitive.
If you have forgotten your details, use the SwimClub Manager sign-in page or ask your club administrator for help.
Two-factor authentication
If two-factor authentication is enabled, enter the current six-digit code from your authenticator app.
We will never ask you to send us your password or authentication code. If a code is not working, contact the helpdesk.
Sync and offline access
SwimZelo refreshes your latest swimming information after sign-in. Previously loaded results remain available when your connection drops.
If information looks out of date, reconnect to the internet, reopen the app and allow a moment for synchronisation to finish.
Incorrect swimming information
Meet, swimmer and result information comes from your club’s SwimClub Manager account.
Contact your club first if a result or personal detail needs correcting. For an app display or synchronisation problem, contact us below.